Frequently Asked Questions
Do I need a referral?
Yes, you require a current referral from your GP or specialist.
Do I have to pay?
Yes, but in special circumstances or for pensioners concessions apply.
How do I claim?
Medicare rebates can be claimed if you have a valid medicare card. If you have registered your bank account details with Medicare, our staff may be able to process this on your behalf.
How can payment be made?
EFTPOS, Visa and Mastercard.
Do I need to fast etc?
No, but for different type of scans we will provide specific instructions. Click here to see preparation section.
Do you have 3 or 4D? What is the difference?
We provide both. Both 3D and 4D images will show the actual image of the baby. 3D is a still image of the baby and 4D incorporates a time dimension so is like a video where you see the baby’s actual movements.
Do I have to pick up report?
No – they are sent out to referring doctor by either fax, post or electronic reporting.
Can I request a Sonographer?
Yes, you may.
How long will I be there? Do you run on time?
Most appointments are around 30 minutes but this does depend on the type of appointment. Generally, we run to time unless there is a delay due to a complicated case.
When are you open?
Office hours 9am – 5pm. Contact Us.
Do I get photos?
Yes, photos are provided for no extra cost and sent electronically to you.
How many visitors can I take into the scanning room?
One other person may observe the scan with you. We do not allow children in the scanning room and request that unless you have someone who can supervise them in the waiting room, that they do not attend the practice.
** Ultrasound for Women may restrict visitors in accordance with current Department of Health guidelines.
Nepean Blue Mountains Local Health – $10.10 for first hour and $13.50 for two hours.
Windsor/Hawkesbury – free parking.
Parramatta – There are 3 options:
– Westfield – Free for the 1st 3 hours, 4 if you download the Westfield plus app.
– Street Parking – $4 per hour
– Justice Precinct Parking – $3 per hour.
What if I am running late for my appointment?
Please notify staff if you are running late as soon as possible. If you are 15 mins late we will need to rebook you.